The Challenge

A Sydney business was hit by a ransomware attack that brought operations to a standstill:

• Ransomware encrypted shared drives and critical business files
• Staff unable to work, with operations at a standstill
• Attackers demanding a ransom to restore access

Our Solution

We put our backup and continuity systems to work:

• Immutable backups the ransomware could not reach or encrypt
• A tested disaster recovery plan ready to execute immediately
• Clean restore of files and systems from a known-good point

The Outcome

The business was back on its feet fast, without paying the attackers:

• Back online within hours, with no ransom paid
• Zero data loss thanks to daily, regularly tested backups
• A hardened environment to prevent reinfection
• Peace of mind knowing the next incident is already planned for