The Results
Accounting Firm
A Sydney accounting firm was relying on a break/fix IT model, only addressing problems after they caused disruptions. This left them with no proactive monitoring, gaps in security and compliance, and outdated systems vulnerable to cyber threats.
The challenge:
- No proactive monitoring or alerting
- Gaps in security and compliance
- Insufficient IT tools and infrastructure
The solution:
We moved them to a Managed IT Services plan, including:
- Fixed-price, predictable monthly billing
- Advanced backup to protect sensitive financial data
- Enterprise-grade antivirus, malware protection, and threat detection
- Guaranteed response times with high-quality support
The outcomes:
- 24/7 monitoring and alerting to stop downtime before it starts
- Enhanced security for remote workers and safe client data access
- Cyber uplift to strengthen defences against modern threats
- Compliance with industry regulations and best practices
- Lower insurance premiums through improved security measures
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Malware Cleanup and Device Protection
A new client came to us after growing frustrated with their previous IT provider. Within days of taking over, our standard onboarding process uncovered serious security issues that had been lurking undetected.
The challenge:
- Previous provider had no layered security in place
- Eight active malware infections across the business, including bitcoin stealers
- Staff and business data exposed to ongoing threats without anyone knowing
The solution:
We deployed our three layers of device protection as part of onboarding:
- Endpoint Detection and Response (EDR) for real-time threat monitoring
- Malware protection to detect and remove existing infections
- Ransomware prevention to block file encryption attacks
The outcomes:
- Eight active threats removed that the previous provider had missed entirely
- Three layers of protection now in place to prevent future infections
- Peace of mind knowing their systems are actively monitored and defended
Don't wait until it's too late.
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IT That Pays for Itself
When we onboard a new client, we don't just manage what's there, we look for ways to do it better and cheaper. For this client, a full review of their vendors, subscriptions, and infrastructure uncovered savings that more than covered our monthly fees.
The challenge:
- Overpaying for services with no vendor negotiation or review
- Cloud storage and backup costs far higher than necessary
- Microsoft licenses that didn't match actual headcount
The solution:
We reviewed every vendor, subscription, and service as part of our managed IT onboarding:
- Vendor management -- replaced an overpriced provider with a significantly cheaper alternative
- Cloud optimisation -- adjusted storage and backup to save over $350 per month
- License audit -- aligned Microsoft subscriptions to actual headcount, saving over $80 per month
The outcomes:
- Over $430 per month in savings identified and implemented
- Managed IT fees effectively covered by the cost reductions we found
- Ongoing vendor oversight to ensure they never overpay again
Professional IT management that pays for itself.
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